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Terms & Conditions

1. Introduction​

 

Welcome to our online store for Woollen Wonders. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our site.

 

2. Definitions​

 

  • “We”, “Us”, “Our” refers to the Woollen Wonders.

  • “You”, “Your” refers to the individual or entity accessing our site.

  • “Products” refers to the woollen decorations available for purchase through our website.

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3. Eligibility

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  • By placing an order with us, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement in accordance with UK law.

 

4. Ordering Process​

 

  • To place an order, you must select the desired products and add them to your shopping basket. You will then proceed to checkout, where you must provide accurate payment and shipping information. Upon placing an order, you will receive a confirmation email containing your order details.

 

5. Pricing and Payment

 

  • All prices listed on our website include VAT where applicable. We reserve the right to change our prices at any time. Payment must be made using one of the methods specified on our site. Your payment details are secure and will be processed in accordance with our Privacy Policy.

 

6. Delivery

 

  • We aim to deliver your products within the timeframe specified at the point of sale. Delivery times may vary depending on the location and availability of the products. We are not responsible for any delays caused by third-party carriers.

 

7. Right to Cancel and Returns

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  • Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your items. To exercise this right, you must notify us in writing. Returned items must be in their original condition and packaging. Return shipping costs are your responsibility unless the item is faulty.

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8. Warranty and Liability

 

  • We strive to provide high-quality woollen decorations. Should any product be found to be defective, please contact us within a reasonable time frame, and we will either replace or refund the item as required by UK consumer law. We are not liable for any indirect or consequential loss or damage arising from the use of our products.

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9. Intellectual Property

 

  • All content on our website, including images, logos, and text, is the intellectual property of Woollen Wonders. You may not reproduce, distribute, or otherwise use any content without our prior written consent.

 

10. Governing Law

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  • These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

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11. Changes to Terms

 

  • We may revise these Terms and Conditions from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of any changes constitutes acceptance of those changes.

 

12. Contact Us

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  • For any questions regarding our Terms and Conditions, please contact us at woollenwonders@outlook.com.

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  • By using our website, you acknowledge that you have read, understood, and agree to our Terms and Conditions.

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Thank you for visiting Woollen Wonders!

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